PRIVACY NOTICE

FULLY VERIFIED

This notice explains how Fully Verified processes client’ (hereinafter “you”) personal data in relation to the provision of the Fully Verified demo if you ask to see our platform in action or you register for a Fully Verified account. 

The controller of personal data is Fully Verified OÜ, registry code 14455170, address Männimäe, 74626 Kuusalu vald, Estonia (hereinafter “ Fully Verified”, “we” or “us”).

Please note that the end users’ personal data processing during the identity verification procedure is regulated under a Data Processing Agreement. 

Processed personal data

We collect specific personal data about clients who request a call or a meeting via our website. We collect your name, telephone number and e-mail address. We also ask you to describe your business and how we can help you. Therefore, we process anything personal data you submit through the form and ask you not to disclose any excessive personal data.

When registering to use our platform, we ask for your name, email, company name, address, city, country, company number, VAT number.  

Purposes of personal data processing

We will use the personal information clients provide to enable us to contact the client and demonstrate the functionality of our platform, create client accounts and respond to your requests. We may also ask for feedback regarding our platform and send you updates regarding our new features. 

When registering to use our platform, we ask for your contact details to generate a client agreement and invoices.

Legal basis

The processing is necessary to take steps at the request of the data subject prior to entering into a contract. The legal basis for processing your client account information is fulfilment of contract.

The legal basis to send you notices about updates and new features of the product is legitimate interest. 

Storage of personal data

We have taken necessary technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss or alteration and against the unauthorized disclosure, abuse or other processing in violation of applicable law. The information you provide is stored on our own or one of our business partners’ secure servers within the EU. 

Retention

Typically, we store clients’ contact data for 6 months after your request for a demo or end your subscription. We erase personal data after the above described storage period or when you request us to erase your personal data. 

Disclosure to recipients

We may disclose your personal data to third-party subprocessors if it is necessary in order to provide the demo or the service. Our subprocessors must guarantee the same level of data protection. Certain employees of our group companies have access to personal data to the extent necessary for the performance of their work duties.

Rights in relation to personal data

Right to access. You may get information regarding your personal data. 

Right to data portability. You have the right to receive your personal data from us in a structured, commonly used and machine-readable format and to independently transmit those data to a third party.

Right to erasure. You the right to have personal data we process about you erased from our systems if the personal data are no longer necessary for the related purposes. 

Right to rectification. You have the right to correct any personal data that we process.

To exercise any of the abovementioned rights, the client should contact our support. We will respond to your requests within 30 days. 

Electronic communication

We may send you emails to notify you about updates and new features. You may opt out from our emails by clicking “Unsubscribe”. 

Dispute resolution 

If you have questions, please feel free to contact us at dpo@fully-verified.com. Disputes relating to the processing of personal data are settled through our customer support. The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).