Video identification is a quick, convenient and incredibly secure
method of verifying your customers identity online.

Used effectively it eliminates fraud, speeds up customer onboarding, and helps with KYC / AML compliance.

What are full video identifications?

Full video identifications are where an end-user connects with a verification specialist on a live video call in order to verify their identity. 

  • Eliminate fraud: Combination of live video call with a trained specialist with AI machine learning makes it as safe as it gets in terms of verifying someone's identity online.
  • Comply with the strictest of regulations: Full video identifications satisfy the strictest KYC and compliance requirements in most countries, such BaFin in Germany, FINMA in Switzerland, or RBI's requirements in India.
  • Onboard users fast: Everything can be done in 5 -7 minutes.
Video identifications can be known under different names, such as:
video verification, video kyc, video ident, video onboarding, and others….

How identity verifications on video are better

During a video identification- people and their documents are verified live, on video, with real-human verification specialists. Process is backed by automated document and face recognition.

Improved Security

Improved Security

Ownership of documents is verified live on video. This eliminates the problem of people using stolen or fake IDs.

Real-time processing and faster approval

Real-time processing and faster approval

Real-time processing means that your customers can get verified quicker than if they were using conventional methods.

Multiple layers of protection

Multiple layers of protection

Documents are automatically scanned, recorded, and validated. The process is also backed by face recognition technology. Still, the final decision is made by a human for extra security and higher level of compliance.



The whole process is recorded and stored. Should anything ever happen, the video will be available for viewing again. This is something that’s not even possible during physical ID verifications at bank branches.

How full video identifications compare with physical, face-to-face identifications in bank branches

As opposed to physical, face-to-face identifications, our service incorporates automated document scanning, live recorded video, automated face recognition and machine learning. Which back the specialist up in making the right decision.

  • Well-trained verification specialists: Our agents undergo a rigorous training in terms of criminal psychology, document knowledge, and body language. Plus, this is the only job they do, unlike in bank branches where they have to do a 1000 other things.
  • Video technology: Videos are recorded in high resolution, meaning that the person and their documents can be seen very clearly and from different angels.
  • Not just a video call: . The whole process is aided by automated document validation, face recogontion and other types of AI. This, in most cases, cannot be done face to face in brank branches. This is also a major time-saving factor.

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